If you want to know about the new tool 'Manage Your Reviews' from Google My Business, you are in the right place. Google has done it again by bringing this additional feature in mid-March 2021 to reinstate the trust on reviews, which is seeing a decline in the last few years. It will enable Google My Business account holders to handle the removal of Google reviews and also view the status of the review removal requests. Check out how to use this new 'manage your reviews' tool and its importance for improving your business.
Source: Search Engine Land
90% of online shoppers in 2016 read at least one review to buy products or services. There was no doubt that five-star reviews increase sales and play a vital role in increasing the credibility and trust of the brand or company. But for many reasons, the trust in the reviews by the customers reduced in the last few years. It is because of many fake reviews or paid reviews, among others, to boost sales. Hence Google, from time to time, brings in fresh changes to set it right. Recently it brought changes in its review policy to remove the reviews of businesses performing sentiment checks. And now, this new 'manage your review' tool will help remove the reviews that violate the Google review policy is another step to increase the trust of customers on reviews to buy products or services.
On selecting the reason, a message of Thank you will display on the screen.
After this, you will receive an email from Google that the review is under assessment.
Now it is only up to Google to decide on whether to remove the review.
There is an option for appealing against the Google verdict of No policy violation, including the following ways.
With Google bringing this new powerful tool to remove the review and tracking its status and appealing for its non-removal will help check review status daily to develop your business.