SEM Reseller Refund Policy

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Refund Policy

SEM Reseller is a structured firm where quality meets excellence. We in SEM Reseller never disappoint out client on the ground of quality or efficiency thereby following a robust protocol on the entire system.

However, we understand that circumstances may arise where a refund is necessary. Please review our Refund Policy below for clarity on our procedures:

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Our Refunding Schemes

Clients may request a refund if they decide to cancel services before the commencement of work. In that case client may be eligible for a partial or full refund.
Client cannot claim for refund if the complete work is already done and delivered.
No payment will be done if the client has mutually approved for any particular graphics or content.
Though SEO and digital marketing are not subjected to refund policy yet upon requesting with a proper advanced notice (up-to 30 days) the client can cancel a deal.
Fees paid for customized services, consulting, or strategic planning are non-refundable once the work has commenced.
Costs incurred by SEM Reseller for third-party services or expenses related to campaign execution, such as ad spend, domain registration fees, or software subscriptions, are non-refundable.

Our Refund Process and Method

Our refund process typically revolves around the in this context a client needs to submit a written refund request to SEM Reseller, with a proper detailing of documentation if necessary. Once SEM Reseller receives a refund request, it will be further subjected towards a thorough review and investigation to determine eligibility. If the request is approved, SEM Reseller will initiate the refund process promptly. We at SEM Reseller reserves the right to amend or update this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. One must know by now that there must be valid reason for any of the refunds. There are several circumstances under which refund procedure is subjected to be null or void at SEM Reseller such as:

Unsatisfactory results: If the client is not satisfied with the results achieved through our digital marketing services, despite adhering to our recommendations and strategies.
Service non-delivery: If the services paid for have not been delivered within the agreed-upon timeframe, and no mutually acceptable resolution can be reached.
Service cancellation: If the client decides to cancel the services before any work has commenced, a refund may be issued upon request.

Nonetheless, by engaging with our digital marketing services, clients' needs to acknowledge and agree to abide by the terms outlined in this refund policy.

Refunds are issued using the original method of payment unless otherwise agreed upon by SEM Reseller and the client. It will take a week or two at maximum for a refund to be processed. SEM Reseller will make every possible effort to accelerate its refund process smoothly.

Feel free to customize this policy to align with your specific company practices and requirements. Additionally, ensure that it is easily accessible to your clients, such as on your website or in your service agreement documents.